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Essential Information

Welcome to the Essential Information page, use this page to get advice on our products, need further information or advice? Please contact us.

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Maintenance

Certification

Policies & Standards

Stainless Steel products
Maintenance Guide

All external & exposed surfaces require regular / weekly cleaning with a soft cloth, using warm water and mild detergent to remove built up dirt.

For persistent stains & marks use a soft cloth, sponge or brush with a small amount household, detergent free mild abrasive.

Surface oxidation can appear as a result of contaminants, its is recommended to clean with a cloth and warm water, before cleaning with stainless steel cleaner.

After each and every clean, wipe down products with a separate clean dry cloth.

The use of steel wool & steel brushes can leave particles in surfaces leading to rust, these should be avoided.

It is recommended that routine cleaning is undertaken on a monthly basis & in areas of extreme environment or contaminants this should be increased accordingly.

As a prerequisite of compliance it is recommended to keep a log of the adopted maintenance schedule for each installation.

Zinc products
Maintenance Guide

All external & exposed surfaces require regular / weekly cleaning with a soft cloth, using warm water and mild detergent to remove built up dirt.

For persistent stains & marks use a soft cloth, sponge or brush with a small amount household, detergent free mild abrasive.

Surface oxidation can appear as a result of contaminants, its is recommended to clean with a cloth and warm water, before cleaning with stainless steel cleaner.

After each and every clean, wipe down products with a separate clean dry cloth.

The use of steel wool & steel brushes can leave particles in surfaces leading to rust, these should be avoided.

It is recommended that routine cleaning is undertaken on a monthly basis & in areas of extreme environment or contaminants this should be increased accordingly.

As a prerequisite of compliance it is recommended to keep a log of the adopted maintenance schedule for each installation.

Brass products
Maintenance Guide

You should regularly dust lacquered brass with a soft cloth. To prolong the life of lacquered brass it is advisable to regularly clean the item using a cloth moistened with soapy water. The occasional application of a good quality wax polish will also help to seal chips and scratches in the lacquer itself.

In exposed and external situations, more regular waxing is advised to keep it clean.

Eventually it is possible that the lacquer will deteriorate beyond your maintenance capabilities, when this occurs, all traces of the lacquer should be removed using an acetate lacquer remover and polished back to its original finish using a good quality brass cleaner.

Once the lacquer has been removed, it is advised not to re-lacquer but to regularly clean as un-lacquered brass.

To keep un-lacquered brass in a polished state you will need to clean it with a high quality metal cleaner. Indoor pieces such as door handles, knobs and hooks will need a polish 3-4 times a year or more often if the piece is regularly handled. Exterior pieces such as your door knocker and letterplates will need doing monthly to keep them in a high shine.

Aluminium products
Maintenance Guide

Anodised aluminium is extremely durable as the anodising process helps to harden and coat the metal. As a result, this process creates a weather-resistant, tarnish-resistant surface that can remain like new for years, but over time anodised aluminium will begin to naturally scratch and fade like any other metal.

To offset these effects it is advisable to regularly clean the exposed surface periodically with a soft damp cloth, using warm water and mild detergent to remove the build-up of dirt.

Abrasive metal polishes should not be used as this may damage the anodised layer.

Black Antique products
Maintenance Guide

Cast and malleable iron is always at risk of corroding and rusting, more so if used externally.

Items with moving parts such as hinges, door knockers and door handles etc, unavoidably have parts that constantly rub against each other and over time the protective coating applied to them will ware away.

To prolong the lifespan of these products and to help maintain their aesthetic appearance it is recommended to apply an occasional light oil into the moving joints, this will help to reduce the speed of the rusting process and keep it at bay.

In coastal environments where the moisture content in the air is much higher, the corrosive affect on iron will be more advanced. In these conditions it is recommended that the addition of a lightly oiled cloth be used to regularly wipe over your black antique products to remove any harmful deposits from the sea air.

DOP - Declaration of Performance
Single Axis Hinges (ZHS Series)

ZDP-SAH-001 – Grade 7 102mm x 76mm, Washered Hinges

ZDP-SAH-002 – Grade 13, 102mm x 102mm Hinges, 201

ZDP-SAH-003 – Grade 13, 102mm x 76mm Hinges, 201

ZDP-SAH-004 – Grade 13, 102mm x 76mm Hinges, 304

ZDP-SAH-005 – Grade 13 102mm x 76mm, Dog Bolt Hinges

ZDP-SAH-006 – Grade 14 102mm x 76mm, Vier Bearing Hinges

ZDP-SAH-007 – Grade 11 102mm x 76mm, Vier Lift Off Hinges

ZDP-SAH-008 – Grade 13, 102mm x 76mm Hinges, 201

ZDP-SAH-009 – Grade 11, 76mm x 67mm Hinges, 201

ZDP-SAH-010 – Grade 11 102mm x 76mm, Vier Lift Off Hinges, M/S

ZDP-SAH-011 – Grade 14 102mm x 76mm x 3mm, Vier Concealed Hinges


DOP - Declaration of Performance
Manually Operated Locks (ZUK Series)

ZDP-MOL-001 – ZTLA Tubular Latches

ZDP-MOL-002 – Euro Profile Sash Locks

ZDP-MOL-003 – 3 Lever Sash Locks

ZDP-MOL-004 – 5 Lever Sash Locks

ZDP-MOL-005 – Bathroom Locks

ZDP-MOL-006 – Euro Profile Dead Locks

ZDP-MOL-007 – 3 Lever Dead Locks

ZDP-MOL-008 – 5 Lever Dead Locks

ZDP-MOL-009 – Upright Latches

ZDP-MOL-010 – Flat Latches

ZDP-MOL-011 – Flat Dead Locks


DOP - Declaration of Performance
Manually Operated Locks (ZDL DIN Series)

ZDP-MOL-101 – DIN Sash Locks

ZDP-MOL-102 – DIN Dead Locks

ZDP-MOL-103 – DIN Bathroom Locks

ZDP-MOL-104 – DIN Latches

ZDP-MOL-105 – DIN Night Latches


DOP - Declaration of Performance
Emergency Exit Devices (ZDL Series)

ZDP-EED-001 – DIN Escape Lock


DOP - Declaration of Performance
Overhead Hydraulic Door Closer (ZDC Series)

ZDP-ODC-001 - Size 3 Door Closer

ZDP-ODC-002 - Size 2-4 Door Closer

ZDP-ODC-003 - Size 3 Vier Door Closer

Ethical Sourcing Policy

Zoo Hardware Ltd Ethical Sourcing Policy aim is to ensure that our suppliers meet appropriate minimum ethical and social standards. The ESP is designed to ensure that the company buys its products from suppliers that can demonstrate awareness and adherence to relevant and appropriate social and ethical standards, the company will also seek to ensure that its suppliers are aware of the impact of their operations on the environment and will encourage its suppliers to monitor any such impacts with a view to adopting minimisation measures.

View our Ethical Sourcing Policy

Environmental Policy

Zoo Hardware Ltd will make proper provision for the Health, Safety and Welfare of its employees at work and others who may be affected by the Companies activities.

The Company will strive to care for the environment through commitment to good environmental practices.

Continuous improvement will be achieved by the setting of objectives and targets, monitoring performance and auditing against these and other relevant Company Standards. At minimum, the Standards will meet legislative and other industry standards relevant to the Business …

View our Environmental Policy

ISO 9001:2015

The ISO (International Standards Organisation) is an independent, non-governmental, international organisation who promote worldwide proprietary, industrial and commercial standards. Specifically, the ISO 9001:2015 standard is an international recognition given to organisations who implement a rigorous and effective quality management system.

The ISO 9001:2015 is based on seven management principles. Those being:

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence based decision making
• Relationship management

View our ISO 9001:2015 certificate